ESG
Hesperia comprehensively integrates sustainability into the social, environmental and economic spheres of its business model.
Mission
To offer our stakeholders unique experiences and services through continuous innovation and excellence in responsible management.
Vision
To inspire our stakeholders with a sustainable and responsible business model, driven by people and connected to their communities.
Social sustainabillity
Generation and maintenance of employment
Hesperia World is committed to employment and, in 2023, employed an average of 1648 people. Since the pandemic, collective bargaining agreements have been updated, salary increases have been made, the structure of the workforce has been adapted and training and career plans have been proposed for employees
Quality employment
In the hotel business, personnel both play a key role and carry a significant weight at different levels of the hotel and hotel management value chain. The company also encourages internal promotion, training and professional development among its employees
Committed to diversity
Maintaining an equitable employment ratio among diverse gender, national, cultural and generational groups. This diversity is not only present among our employees, who are of 49 different nationalities, but is reflected in the company’s culture and is passed on to our customers, who are also diverse, requiring of us the ability to adapt to their needs
Environmental Sustainability
Energy Efficiency
- Commitment to efficient consumption in our hotels, consumption being a significant part of our activity
- The introduction of improvements that have an impact on lower consumption of energy resources: efficient use of water and energy
- Practices and processes that allow us to measure consumption more accurately and identify leaks or losses
- Collaboration with the main energy groups in an effort to identify potential improvements based on alternative energies and demand planning
Waste reduction and management
Management of various waste types, reduction in the use of certain materials, and processes that promote circular economy and as much recycling as possible
Economic Sustainability
Positive company results
Improved revenues and operating margins, with a portfolio of mostly repositioned hotels and alliances with leading international companies for greater competitiveness in a mature and highly competitive market such as the Spanish tourist accommodation market
Debt level control:
Promote sustainable growth through efficient allocation of resources to the Group’s expansion, avoiding excessive use of borrowed funds and ensuring good debt coverage ratios
Regulatory compliance:
Commitment to good corporate governance and regulatory compliance
